Term & Condition:

Who are we?
‘Red Connect Program’ entails engagement programs wherein Mechanics engage with Timken through Red Connect Application. The Red Connect Application can be installed and used by anyone. However, in order to avail the benefits, one has to be a registered mechanic, which shall happen after completing the registration process and submitting all mandatory details as requested in the Application and adhering to all Terms & Conditions as mentioned in Application. Red Connect Program’s team have the discretion to approve or reject the mechanics registration request on the basis of validation of data from registration process of mechanics. The Red Connect is open only to mechanics that are residents and citizens of India and have purchased the product and have registered in this program. Successfully registered mechanics shall avail the benefits that are designed to earn Coupons points on selective products which bears Timken physical coupons. Products are available without the coupons also as the offer keeps changing basis the promo pack and some packs of the participating products may not bear coupons due to packaging error and no benefits in terms of reward via the Application will be provided for the packs without coupon. Red Connect Team reserves the right to withdraw any or all promotional benefits, at any point of time without prior intimation. On becoming a member of the Program, the applicant authorizes Red Connect Team to use data submitted by him/her under the Program in any manner as per the requirement of Timken’s. The Coupons points in the members account are non-transferable. The rewards due against Coupons points earned are not replaceable or refundable in cash nor can they be exchanged for any other alternative denominations. Any fraud or abuse of the coupons and/or rewards/benefits arising out of the Program is subject to appropriate administrative and/or legal action including forfeiture of accumulated Coupons points and related rewards/benefits, and may result into the cancellation of the membership. If some Coupons points and/or rewards/benefits are wrongly credited into coupon holder mechanics account, the same shall be debited and the person shall be informed accordingly. In case of any dispute on the Coupons points and/or rewards/benefits, the same shall be communicated to Timken’s. Use & Validity 1. All the Coupons, even after their issuance, remain the property of Red Connect team. In case the closing of this Red Connect Program, the Coupons points shall lapse. 2. Coupons points can be redeemed only through Red Connect Application 3. Coupons points can be redeemed only by way of Scanning of physical coupons.

Privacy Policy:

User gives consent for the personal information to be used for the following purposes: A) To personalize your experience: We may use information to understand how our users as a group use the services and resources provided on our Site. B) To improve our Program: We continually strive to improve our program offerings based on the information and feedback we receive from you. C) To send periodic SMS: The contact number provided by user, will only be used, to send them information and updates. It may also be used to respond to their enquiries, and/or other requests or questions. If user decides to opt into our contact list, they will receive SMS that may include company news, updates, Application login password, related product or service information and marketing information. D) If at any time, the user would like to unsubscribe from receiving future SMS they may do so. We shall use your Personal data to provide and improve the service. By using this Service, you agree to the collection and use of information in accordance with this Privacy Policy.